Benefits fraud detection
The problem
Benefit programmes attract sophisticated misuse. Manual review cannot keep pace, while noisy rules waste investigator time and frustrate legitimate claimants. Detection has to be accurate and explainable for audit and policy teams.
How Vigil works
Vigil is trained on programme-specific claim patterns. It prioritises cases, states why a claim was marked, and keeps an audit-friendly history. Investigators stay in charge of the decision.
- Prioritised queues with written reasons
- Fewer wasted reviews from noisy rules
- Secure investigator workspace
- Full institutional ownership of the model and data
What changes
Investigators work a higher-quality queue. Leadership can see emerging patterns. The organisation keeps the agent, the rules, and the records.
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Put Vigil on your estate
We will map the workflow, the data, and the people who must be able to explain it — then propose a scoped pilot.
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