Privacy policy

This policy describes how we handle personal information when you use this website or contact us. We are committed to handling that information lawfully and carefully.

Who we are

The controller is GIANA Insights Ltd, company number 10849109, Wellington House, Cambridge, CB1 1BH. You can contact us at giana@giana.uk or +44 7545 754017.

Information we collect

• Information you send us through the contact form or by email, such as name, email address, organisation, and your message.
• Limited technical data created when you visit the site, such as IP address, browser type, and pages requested, which our hosting provider (Google Firebase / Google Cloud) may process in order to serve and protect the site.

We do not use advertising cookies or sell personal information. If we add analytics later, we will update this policy first.

Why we use it

• To respond to enquiries and discuss possible work (legitimate interests and, where needed, steps prior to a contract).
• To operate, secure, and improve this website.
• To meet legal obligations if they arise.

Where it is stored

Contact enquiries are stored in Google Cloud Firestore in the europe-west2 (London) region. Hosting and related logs may be processed by Google in accordance with its terms. We do not pass your enquiry to marketing partners.

How long we keep it

We keep enquiry records for as long as needed to handle your request and for a reasonable follow-up period, unless a longer period is required by law or an ongoing engagement.

Your rights

Depending on UK GDPR, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. You may also complain to the Information Commissioner’s Office. To exercise your rights, email giana@giana.uk.

Children

This website is intended for institutional and professional contact, not for children.

Changes

We will post updates on this page. Continued use of the site after a change means you should review the revised policy.